There are many people who want to open their own business, but in reality, not everyone can do what they have planned well. However, this has nothing to do with whether or not someone is talented. Because, the most important thing from doing business is the will to self-introspection and to develop. Well, here are 3 things that are rarely known by business actors, but it is important for you to do so that your business will be improved.
1. Regular self-introspection As your business grows, make sure you always take the time to evaluate the things that are happening. To do this, you can gather all of your team members and ask them to tell the things they have done one by one. If you or your colleagues find a problem, then immediately discuss to find a solution to the problem. One problem that is often experienced by business people is not yet using technology to support business. Now, so that you can serve customers practically, you can use the Point of Sales mobile feature on the Cashlez application which is available for free on the App Store and Play Store.
2. Get closer to the customer It is undeniable, now the business competition is getting tougher, regardless of whatever type of business you do, ranging from food and beverages, fashion, to automotive. Therefore, you must be smart to convince customers and make them loyal to you. So you can do this successfully, try to do various things, ranging from speeding up services, accepting various payments by credit / debit card and digital payment through Cashlez, as well as installing competitive prices. Remember, every consumer can have different tendencies. Therefore, the more you understand their desires, the more likely they will return to your store.
3. Give appreciation for loyal customers Compared to convincing potential customers to buy your product, convincing customers who have already shopped is even easier. Therefore, you must maintain good relations with customers, for example by collecting their data. This can be started by sending a proof of digital payment from the Cashlez application to their e-mail. Furthermore, you can send another e-mail containing offers or promotions for customers.
Well, those are the things that you need to consider when managing a business. Of the three points above, which one haven’t you done?