A business owner of course also acts as a leader for the staff he employs. Not surprisingly, success in a business is also greatly influenced by the way you lead and empower your staff. So, what is empowerment like? When you can empower customers, you are entrusting your team members to take action and make decisions. In addition, leaders who empower their team members will also understand that every decision is made based on your business goals.


Why is staff empowerment important?

As explained earlier, the success of a business is highly dependent on the efforts of the entire team. So, your business achievements are not produced by you as a business owner, but also the cooperation of all team members. Hence, if you want to run a sustainable business, you must effectively empower your staff.


How to empower staff?

Actually, you can do empowerment in a team through the work culture that is applied. For example, you motivate the whole team to communicate effectively and take responsibility for their respective tasks. For more details, let’s see some tips on empowering staff and building teamwork below!

1. Provide the necessary facilities

Not a few leaders complain about the difficulty of empowering the staff they employ. When you experience the same thing, don’t let you just hope this situation can change by itself. Instead, try to do an evaluation so you can find out why the staff’s performance is not optimal. If this is caused by a manual business system, start switching digital with Cashlez. All incoming transactions can be recorded automatically so that staff can do other things.

2. Give constructive feedback

As a leader, of course, it is your obligation to give and receive feedback. So, when you and your entire team are evaluating a business project, make sure to provide detailed and thoughtful feedback. Words like “good job” don’t give a specific message about what needs to be done in the future. Therefore, you need to provide an explanation and consider what things need to be done for the next project.

3. Communicating about the business vision

In addition to providing constructive feedback, you also need to let your staff know how much they have contributed to building the business. You can do this by explaining the business vision and what each team member can do to contribute to that vision. Through this step, you can empower your staff and make them aware of the importance of their efforts to make a difference.

4. Open to ideas and input

Of course, the staff who join you are people you trust to do certain tasks based on their experience and expertise. Therefore, you also need to involve them when there is a decision or goal you want to set. Meanwhile, if you haven’t been able to involve them, you can still be open to their ideas and input. This not only empowers the staff at your place of business, but also inspires you to grow your business through their interesting ideas.


Staff empowerment shouldn’t be oriented on the business owners. You see, as a leader, you must have the mindset to continue to grow and learn from the feedback you get, including feedback from the staff.


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