JAKARTA, July 21, 2021 – The Covid-19 pandemic that has occurred since 2020 has brought many changes to various aspects of life. Significant changes occur in people’s behavior that is conventional to all digital. This also encourages technological disruption that requires people to adapt, especially for business actors.
The reason is, during the pandemic, many business actors are suspended or even out of business. Therefore, there needs to be an adaptive effort to sustain the business in these challenging times. These include utilizing social media as promotion platforms, expanding reach by joining various e-commerce platforms, and implementing a non-cash or digital payment system.
Based on a VISA study, 85% of business people have changed their business into digital, where 43% sell goods and services online, 39% accept non-cash payments and 38% promote on social media. Likewise, consumers who 85% choose non-cash payments for shopping.
“According to a Fiserv survey, non-cash payments globally increased by 33%, while cash payments decreased by 38%. In Indonesia, non-cash payments also increase every month, recorded from Databoks, as of May 2021 digital transactions grew by 23.66 trillion rupiah compared to May 2020 which was only 15.03 trillion rupiah. This means that this digital payment trend will continue to increase," said Suwandi, CEO of Cashlez at the "Post Pandemic Trends: How Business Needs to Adapt" event organized by Bank OCBC NISP in collaboration with Cashlez and Alodokter virtually, Wednesday (21/7/21). ).
Suwandi revealed that Cashlez is here to meet the needs of  business actors in this era. Cashlez as a payment gateway provider provides a system to authorize payment processes from buyers to sellers and Cashlez as a payment aggregator facilitates various transactions, enabling sellers to accept various payment models without having to create a separate account with the bank or each payment service provider.
In addition to payment options, Cashlez is also equipped with a dashboard that helps in the sales reconciliation process, such as sales reports, customer details, transaction voids and refunds. So that the seller does not have to bother in the reconciliation process & even the buyer does not need to re-confirm after payment. Especially for transactions using credit cards, Cashlez has fraud detection technology that functions to prevent payment fraud.
“The pandemic has emphasized the importance of digital payments and a strong payment infrastructure for digital financial service providers in Indonesia to continue to assist businesses and consumers in transacting. Going forward, according to the VISA survey, 74% choose to continue making cashless payments even after the pandemic is over.” closed Suwandi.
To that end, Cashlez is committed to continuing to innovate in developing its products and services, both in terms of cashier applications, accepting payments (credit/debit cards, QRIS, e-money, Virtual Accounts, installments) and funding in collaboration with banks.
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