Reporting from, Visa which is a digital payment company proves that there has been a shift in the habits and shopping behavior of Indonesian people since the emergence of the "New Normal" era. Based on a survey conducted by Visa, 62% of respondents started getting used to making non-cash payments. Compared to cash, they more often use transactions using cards or payments using a mobile application.

Meanwhile, the respondents also stated that they plan to continue to use digital payments, not return to using cash after the Covid-19 pandemic ends. This survey aims to understand the behavior of Indonesian people who have changed since the emergence of the Covid-19 outbreak. According to the President Director of PT Visa Worldwide Indonesia, Riko Abdurrahman, these findings are expected to support the financial ecosystem in Indonesia and help Indonesian people adapt.

In times of crisis like now, physical health is still a major concern. In addition, based on a survey conducted by Visa, Indonesian people also prioritize their financial condition. As many as 78% of Indonesians agree that pandemic conditions encourage people to be more active in financial planning.

Meanwhile, many consumers are starting to try shopping through e-commerce for the first time and plan to shop more frequently online. Based on the survey, 56% of respondents said that online shopping provides a more positive experience than shopping directly at the store. Reporting from, a survey conducted by Visa also shows non-cash habits that form throughout the world. This makes the intensity to make non-cash payments more consistent, namely through electronic transactions compared to cash.

The survey also proved that Indonesian respondents claimed to be quite optimistic about economic recovery. There are 64% of respondents who believe that the economic growth can be restored quickly if health conditions can be controlled. According to Riko, the challenges in the current situation are accelerating the adjustment of people’s digital technology, including payment options. Through digital commerce, consumers and business people can feel the ease of connecting through the digital world. The acceleration of digitalization will also be the foundation of the New Normal period.

Reporting from, Cashlez which is a Fintech Payment Gateway Company is working with Visa to introduce the Visa Business Payment Solution Providers (BPSP) service. This service aims to facilitate business-to-business (B2B) payments between buyers and sellers who have not yet received card-based payments.

BPSP services are the solution to the gap between buyers and sellers of non-card recipients. Through this service, buyers can use their Visa Commercial Credit Card payments. In addition, the buyer can also send funds directly to the seller’s bank account. From the seller’s side, the BPSP service helps to receive transactions more smoothly and quickly than before. The reconciliation process for buyers and sellers can also be simplified, namely through sending payment data that has been done by both parties.

Chief Director of Cashlez, Tee Teddy Setiawan stated that this cooperation aims to enable merchants to receive non-cash payments quickly and safely. Meanwhile, Riko Abdurrahman, President Director of PT Visa Worldwide Indonesia said that the BPSP service makes it easy for businesses to optimize Visa Commercial Cards and maximize their working capital, simplify existing processes, improve efficiency, and manage cash flow better.

There are more than 7,000 business players of various scales including enterprise, medium and small merchants, in the fields of retail, fashion, food & beverage, tourism, etc. who have joined Cashlez partners. The business people are spread in big cities in Indonesia, namely Jakarta, Bali, Bandung, Surabaya, Medan, Yogyakarta, Makassar, and Malang.

Share : icon icon