User Guides
What if i forgot my ID or want to change my userID?
Merchants can contact our support center at:

  • Email: support@cashlez.com
  • CS: 021-29860750
  • WA: 0811189055
  • Time: Monday - Friday (8:30 - 17: 30), Saturday (09:00 - 15:00)
What should I do if I forgot my user ID and password?
Merchants can open the Cashlez application and choose "forget password" below the log in form.
What should I do if I forgot the Cashlez Report password?
Merchants can open the Cashlez Report (https://secure.cashlez.com) and choose "support" in the lower right corner.
How do I change the user ID and password?
Merchants can enter the Cashlez application, go to the menu in the upper left corner and select change password or contact our customer service at:
  • Email: support@cashlez.com
  • CS: 021-29860750
  • WA: 0811189055
  • Time: Monday - Friday (8:30 - 17:30), Saturday (09:00 - 15:00)
How to change my user ID and my Password?
Merchant can log in to Cashlez app, enter the menu in the upper left corner and choose change password, or contact our customer service at:
  • Email : support@cashlez.com
  • CS : 021-29860750
  • WA : 0811189055
  • Time : Monday - Friday ( 08:30 -17:30), Saturday (09:00 – 15:00)